Hermes News and Events
Yuzhno Install
July 08
New satellite link in Yuzhno, Sakhalin Island.
Hermes Installation in Basra
April 08
Hermes completed its first installation in Iraq, providing a link from UK to Basra.
Hermes UK welcomes new Admin Assistant
Hermes UK is pleased to welcome a new Admin assistant to its team.
Hermes makes new connection with Petrofac
Hermes has connected the new office of Petrofac Int Ltd in Samara to its corporate network
Hermes Skyflex
Hermes Skyflex Improves SCPC satellite performance by 30%
Hermes pilots new Monitoring System
Hermes is piloting a new monitoring system - Orion - which monitors all network components in real time
Expansion at Hermes UK Earthstation
Hermes has added a new cabin at its UK earthstation, doubling the indoor capacity available for new links.
New contracts in North Africa
Hermes has won additional work in Libya and Algeria with a total of 12 new links to be installed in the first quarter of 2008.
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Hermes Datacomms provides Communications for oil and gas
SOLUTIONS tailored to the oil & gas industry including international connections and managed networks as well as oilfield infrastructure
SERVICE AND SUPPORT which is second to none including local support in key oilfield areas
NETWORK COVERAGE and COUNTRY KNOWLEDGE of key areas including North Africa, Middle East, Far East, Russia and Central Asia
Our END-TO-END approach covers licensing, logistics and integration with your existing voice and data networks: our job is not done until you are using the service successfully
- Our SERVICES are tailored to meet the requirements of the industry, from temporary rig deployments to field infrastructure and global MPLS networks, we keep it working 24/7/365.
- We have unmatched COVERAGE of oil-producing countries with service centres in UK, Russia, Malaysia and USA.
- We offer MONITORING and LOCAL SUPPORT packages to back up the most demanding SLAs
- Our PRICING policy is to keep it clear, complete and simple. No surprises, no hidden extras.
What Our Customers Say
"Overall, we found the installation process relatively smooth and where there were problems they were professionally and speedily dealt with by Hermes personnel. Technically the service is of excellent quality (especially the voice system) and the cost/benefits have matched or exceeded our expectations."
Gus Gill, Commercial and Finance Director, JSC “Varvarinskoye” Kazakhstan
FAQ's
Q: Why do you recommend Siemens PBX?
A: Siemens PBXs are reliable, robust and simple to programme. The HiPath PBX series includes all the benefits of a high-end PBX at low cost. We have found that Siemens make few changes in physical hardware over the years, so that upgrading existing PBXs is rarely a problem, and we also like their straightforward approach to marketing. Siemens IP features enable us to manage your PBX remotely, and Siemens VoIP allows simple wireless extension of your central site PBX over wireless or cabled ethernet links around the field.
Q: What can we expect the two way latency via satellite to be from Head office to a rig site?
A: There are two components to latency, satellite and backhaul. Satellite latency will typically be around 560-600ms (this reflects the time it takes the signal to be processed in the transmitting and receiving modems, plus the time it takes to travel around 140,000 Km there and back via the satellite). Backhaul latency depends on the location and the choice of backhaul technology but will typically be between 50 and 100ms. Adding a bit for the routers at each end, your ping time will be in the region of 630-720ms.
